Reference

Terms and Conditions That Govern Your fb775 Account

These terms set out the rules that apply when you open an account, place wagers, and move money through fb775 using GCash, Maya, or InstaPay.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and verification conditionsAccount suspension and closure rightsDispute and contact process
fb775 Terms and Conditions That Govern Your fb775 Account
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget inside your logged-in account to raise a question about any clause, payment rule, or account-access condition. Our team responds directly in the chat window.
Email Support Send a written query about these terms to our support address shown in your account settings. Include your registered account name and the clause you are asking about for a faster reply.
Account Help Centre Navigate to the Help section in your account dashboard for a list of common terms questions, payment-condition clarifications, and the step-by-step process for requesting a formal account review.
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account

Data Handling

Personal data you submit at registration — name, contact number, e-wallet details — is held securely and used only for account verification, payment processing, and support. We do not sell your data to third parties.

Payment Verification

When you cash out to GCash or Maya, we verify that the receiving wallet matches the name on your account. This step protects you from misdirected withdrawals and keeps the account wallet tied to one verified owner.

Session and Login Security

Each login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, contact us immediately through live chat — we can lock the account within minutes from our side.

Account Retention and Closure

Inactive accounts are flagged after a period of no login or wagering activity. We will notify you via registered contact before any balance adjustment. You may request full account closure through the Help Centre at any time.

Common Questions About These Terms

Yes. Completing registration means you accept these terms in full. You cannot use the account — including depositing via GCash or placing wagers — without that acceptance being in place.

The updated terms take effect once published at fb775. Continuing to log in or place wagers after publication counts as your acceptance of the revised version. We aim to notify you by email when material changes are made.

No. Your account is registered to you personally. Sharing login details or allowing another person to operate your account breaches these terms and may result in immediate suspension without prior notice.

Contact us through live chat or the registered support email with your transaction reference, the payment channel used — GCash, Maya, or InstaPay — and the clause you believe applies. We review disputes in the order they are received.

We will notify you via your registered contact about the reason for suspension. If an eligible balance exists, we aim to return it to the same payment channel — GCash, Maya, or InstaPay — used for the deposit, subject to verification.

Access depends on local law and applies to eligible players only. Players in Cagayan de Oro and across the Philippines should confirm that online gaming is permitted under the rules applicable in their location before registering.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.