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How fb775 Handles Your Personal Information

Your account data, payment details and activity on fb775 are handled with a clear purpose — to keep your account running and your transactions secure. This page tells you exactly what we collect, why we collect it, and what you can do about it.

Data collected only for account and payment purposesGCash, Maya, InstaPay transaction data protectedYour right to access, correct or delete your dataNo data sold to third partiesContact our team to exercise your rights
fb775 How fb775 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to update information tied to your GCash or Maya account, our support team handles privacy requests directly. Reach us through any of the channels below and state clearly that your message is a data or privacy request so it reaches the right team without delay.

Live Chat Start a live chat from your fb775 account dashboard. Identify your message as a privacy or data request and a team member will take it from there.
Email Support Send your privacy request by email with your registered account name and a brief description of what you need — access, correction or deletion.
Account Help Centre Log in to your account and navigate to the Help section. The data request form there routes your submission directly to our privacy team.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are not separate concerns for us — they run through the same account system you use every time you log in. Here is how we put that into practice across the four areas that matter most to you as a Philippines player.

Account Security and Login

Every login triggers an OTP sent to your registered mobile number. This step blocks access attempts that do not originate from your verified device, keeping your account wallet safe.

Payment Data Handling

GCash, Maya and InstaPay transaction references are stored only as long as needed to verify and reconcile your deposits and withdrawals. We do not retain full wallet credentials.

Cookies and Session Tracking

We use session cookies to keep you logged in during a single visit and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Your Rights and Data Requests

You can request to see the data we hold, ask us to correct inaccurate details, or ask for deletion of non-essential records. Submit requests through live chat, email or the in-account Help form.

Common Questions About Your Privacy on fb775

These are the questions we hear most often from players in the Philippines about how their data is handled. If your question is not covered here, reach out through live chat or the Help Centre inside your account.

We collect your name, email address, mobile number and the payment method you register — GCash, Maya or InstaPay. Identity documents may be requested during account verification as required.

We share payment data only with the processors needed to complete your transaction. We do not pass your GCash or Maya details to advertisers or unrelated third parties under any circumstances.

Account data is retained while your account is active and for a period after closure in line with applicable obligations. Transaction logs are kept according to standard financial record-keeping requirements.

Yes. Log in to your account, go to the Help section and submit a data access request. You can also send the request by email or start a live chat and tell us it is a privacy matter.

Submit a deletion request through live chat, email or the in-account Help form. We will remove non-essential data where no legal or regulatory obligation requires us to keep it.

We use session cookies for login continuity and analytics cookies to see how the lobby is used. You can adjust or block non-essential cookies through your browser or device settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.