Reference

What Governs Your Account on fb775

These terms set out exactly what you agree to when you open an account, make a deposit via GCash, Maya, or InstaPay, and access any part of the lobby. Availability depends on local law and is open to eligible players where local law permits.

Account TermsData & PrivacyGCash / Maya / InstaPay PolicyCookie NoticeContact Rights
fb775 What Governs Your Account on fb775
HOW WE HANDLE YOUR DATA

Data Security and Account Integrity at fb775

Your account data is held under access controls that limit who inside the platform can view your personal details. We do not sell account information to third parties. Payment data flowing through GCash, Maya, and InstaPay is handled by those providers under their own security standards; we store only the reference number and confirmation status on our side. You can request a copy of the personal data we hold or ask us to correct it at any time through the Account Help Portal.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can adjust cookie preferences from your browser settings at any time without losing your account.

Data Retention

Account records are kept for the period required by applicable law. After account closure, transactional data is held for the legally required retention window, then deleted or anonymised.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, lock your account immediately via Settings and contact live chat.

Right to Correction

If your registered name, mobile number, or e-wallet details are wrong, submit a correction request through Account Settings. We verify the update against your original ID before applying the change.

LEGAL CONTACT PATHS

Reach Us About a Policy Matter

If a term is unclear, your account has been restricted for compliance reasons, or you want to exercise a data right, our support team handles policy queries directly. Have your registered mobile number and the relevant transaction or session reference ready before reaching out — this speeds up any review on our end.

Live Chat Open the chat widget inside your account dashboard. Policy questions are routed to a compliance-trained agent; include your account ID and the clause you are asking about.
Email Support Write to our support address with subject line 'Legal Query'. Attach your GCash or Maya transaction reference if your question involves a payment dispute or account hold.
Account Help Portal Log in, go to Account Settings, then select 'Policy and Rights'. From there you can submit a data access request or flag a terms concern directly on the platform.

Common Legal Questions from Our Account Holders

These are the policy questions our support team hears most often. Each answer reflects how fb775 currently handles that situation — if your case is more specific, reach out through live chat with your account ID.

Access depends on local law and is available where local law permits. You are responsible for confirming that online casino activity is lawful in your specific location before opening an account.

We collect your name, mobile number, date of birth, and the e-wallet details you link — GCash, Maya, or InstaPay. This data is used for identity verification and payment matching only.

Log in, go to Account Settings, select 'Policy and Rights', then submit a data access request. We process it within the timeframe required by applicable Philippine data law.

Transaction and identity records are retained for the legally required period after closure. Once that window ends, data is deleted or anonymised. We do not sell your data at any stage.

We post the updated version at this address. Continuing to use the lobby after an update means you accept the new terms. We recommend checking this page periodically if you are an active account holder.

Go to Account Settings immediately and lock your account. Then contact live chat with your registered mobile number. Our team will review recent login attempts and secure your account before re-enabling access.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.